Important Update: Upcoming ERP System Change at nVent HOFFMAN
We’re excited to announce that nVent HOFFMAN will be implementing a new ERP system on November 10. This upgrade is designed to improve our service delivery and provide a more streamlined experience for our customers.
Key Dates
- Implementation Date: November 10
- System Downtime: November 6–9 (including the weekend)
During this time:- Order processing, including electronic transactions (e.g., EDI), will be paused.
- Access to the nVent.com/Hoffman eCommerce platform will be temporarily disabled.
This upgrade will bring several improvements to your experience with nVent:
- Faster Order Processing: Enhanced automation and system efficiency will reduce turnaround times.
- Improved Accuracy: Streamlined workflows and better data integration will minimize errors in orders and documentation.
- Enhanced Visibility: Gain clearer insights into order status, inventory availability, and delivery timelines.
- Modernized Document Formats: Easier-to-read layouts and consistent formatting across all communications.
What You Need to Do
- Please place all orders before November 5 at 12:00 PM Central European Time (CET) to ensure timely processing and delivery. We aim to deliver by November 10.
- If you have any questions or concerns, we encourage you to reach out. Your feedback is important and will help us ensure a smooth transition.
Need Help? For assistance, please contact your local nVent HOFFMAN representative or reach out to our Customer Service team.
CONTACT US
Thank you for your continued partnership and understanding as we make this important change. We look forward to the benefits this will bring to your operations.